Whenever there is a warranty claim, a dealer files a claim for the vehicle manufacturer to review. Once it is evaluated and verified by the team as per warranty guidelines, the manufacturer reimburses the dealer. 

This process of warranty management seems very simple and straightforward from the outside, but there is a myriad of challenges that only OEMs face while trying to obtain transparency and efficiency in claim approval. There is more to a warranty cycle than just reporting issues and replacing a particular part or component.

From construction to agriculture, every industry has its limitations in terms of warranty management. However, the automotive sector witnesses more critical complexities due to evolving market dynamics and trends in value engineering.

To overcome persistent issues in claim inspection and approval, automotive OEMs need warranty management software which appears to be an effective and powerful means of optimizing dealer engagement in the entire cycle.

In this blog, we will learn about the significance of automated warranty management for automotive OEMs in an ever-evolving marketplace:

Warranty Management Software - What Difference Does It Make?

Automation is the essence of cutting-edge technologies and this is what an end-to-end warranty management software brings to the table. As discussed above, there are a lot of tasks involved even in a simple claim process. Any potential human error will cost OEMs their brand reputation whereas possible frauds will directly affect the revenue.

Besides, there are many other shortcomings that automotive equipment manufacturers often confront with traditional warranty setup practices. When it comes to keeping track of the product and user data, old methods lead to delays. In fact, the option of regularly updating spreadsheets is not as efficient as seemed a few decades ago. One can easily make errors while adding entries to these sheets.

Then comes the course of sharing these data sets which is surprisingly cumbersome in terms of securing the info available in these files. In simple words, the lack of seamless visibility and error-prone submission are the biggest problems an automated system can solve.

You should also know that a promising warranty management tool does more than just to automate administrative tasks. It transforms the entire framework for dealers, claim inspectors, manufacturers, and everyone involved in this cycle. Let’s take a quick look at some benefits below:

• Cloud-based data distribution and management is the key to bringing automotive warranty management in a transparent loop using software. You don’t need to worry about data security either as you can customize the access of information and make sure that the concerned party sees only what it needs to see.
• Elimination of manual claim processing allows OEMs to incorporate effective and error-proof claim processing structures. Every detail related to the warranty claim is added by the dealer itself. 
• Real-time visibility of claim updates in a secure ecosystem is the absolute need of the hour for automotive OEMs planning to thrive in a competitive marketplace. 
• Streamlined integration with existing ERP systems is an advantage if you want to upgrade the course of claim inspection and approvals with automotive warranty management software.
• Scalability and elevated consumer experience are other distinguished aspects of warranty management automation that OEMs can look forward to after a precise implementation of cloud-based systems.  

How Can Automotive OEMs Find the Best Warranty Management Software?

If you are looking for the best warranty management software, you will need to prepare a checklist of your expectations. However, make sure that the software you choose has streamlining capabilities such as claim type evaluation, warranty policy administration, multi-channel reporting, and supplier recovery automation.

Browse Related Blog:

https://indibloghub.com/post/advantages-of-multilingual-support-in-spare-parts-management

You can also search for software providers who offer free demos. This way, you will have a better idea of what you are investing in and how beneficial it will become for your warranty management cycle.